Dar es Salaam Serena Hotel

It's not my first time at Serena, but the other times I couldn't use any of the amenities. This time I used the Gym, the sauna and enjoyed the overall atmosphere of this hotel, and the feeling is great. The rooms are not new, so shower and wc could be improved. But the room is huge, the service is excellent, like it is expected in a 5 starts. Small courtesy like preparing your room for the night, plenty of complementary water, very nice view to the garden and sea. The gym is excellent. Small details like having a smart TV that connects to our phone are also a plus. And they were very friendly to allow me a late check out considering I was taking a late flight, so it allow me to take a nice shower before leaving. The hotel is general is not a new style hotel, but you can feel the tradition and a mix of Arabic and África. There's a lot of people coming from outside to use the restaurant and that gives some extra life to the hotel. The other times I was not so impressed, this time I loved it. Thank you to all staff.

Check in staff very amiable, efficient and courteous - highly professional. Including the security checks at the gate, lobby and then front desk. Large, beautifully stately hotel. Decor in rooms a bit dated but also classically solid. In-room robes, fruit platter, and slippers - all complimentary for our room. Serena has its own special charm and this Dar es Salaam didn't fail. Centrally located in the corp / banking district with many good restaurants in walking distance and very safe. So, it's better as a family short stay or business hotel given its location. Overall, still a quality establishment I'd return to.

Fantastic place, with clean and spacious comfortable rooms. Friendly staff, always happy and available to assist. Probably one of the top hotel in the city. Amazing breakfast every day.

Liked the decor as always. Also loved the piano being played live in the lobby. The building I'd a bit old having seen its days through being swissotel then being movenpick then Serena. So the lifts are old and the carpets not the freshest but it has N old world charm which I'd nice if you like such things and disappointing if you are looking fie a more modern take on contemporary luxury.

Older property with distinguished charm. The food was very good, without exception. Breakfast variety excellent, evening meals tasteful and well prepared. Staff helpful throughout.