Dar es Salaam Serena Hotel

It's not my first time at Serena, but the other times I couldn't use any of the amenities. This time I used the Gym, the sauna and enjoyed the overall atmosphere of this hotel, and the feeling is great. The rooms are not new, so shower and wc could be improved. But the room is huge, the service is excellent, like it is expected in a 5 starts. Small courtesy like preparing your room for the night, plenty of complementary water, very nice view to the garden and sea. The gym is excellent. Small details like having a smart TV that connects to our phone are also a plus. And they were very friendly to allow me a late check out considering I was taking a late flight, so it allow me to take a nice shower before leaving. The hotel is general is not a new style hotel, but you can feel the tradition and a mix of Arabic and África. There's a lot of people coming from outside to use the restaurant and that gives some extra life to the hotel. The other times I was not so impressed, this time I loved it. Thank you to all staff.

Check in staff very amiable, efficient and courteous - highly professional. Including the security checks at the gate, lobby and then front desk. Large, beautifully stately hotel. Decor in rooms a bit dated but also classically solid. In-room robes, fruit platter, and slippers - all complimentary for our room. Serena has its own special charm and this Dar es Salaam didn't fail. Centrally located in the corp / banking district with many good restaurants in walking distance and very safe. So, it's better as a family short stay or business hotel given its location. Overall, still a quality establishment I'd return to.

The location was most convenient as it was literally a short walk to where I was conducting my business. Breakfast and meals in general were superb, and the bar was on point. The rooms are spacious.

Older property with distinguished charm. The food was very good, without exception. Breakfast variety excellent, evening meals tasteful and well prepared. Staff helpful throughout.

Very friendly staff who can go extra mile to provide comfort and ease for the guests Breakfast was awesome with so much variety and chef’s specials in the seafoods were brilliant We had dinner and tried seafood platter which was out of world. Recommendations to anyone staying there “do not miss seafood in Serena!” Spa & Massage was great and therapeutic